Privacy Policy
Last updated: March 2026
Saltburn Lets (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect your information when you visit saltburnlets.co.uk or contact us.
Who we are
We are Saltburn Lets, a holiday lettings business based at Marine Parade, Saltburn-By-The-Sea. You can contact us at stay@saltburnlets.co.uk.
What data we collect
We may collect the following personal information:
- Name and email address (when you sign up to our mailing list or giveaway)
- Name, email, phone number and payment details (when you make a booking via our booking partner Hospitable)
- IP address and browser data (automatically collected via Google Analytics)
- Any information you voluntarily provide when contacting us
How we use your data
We use your personal data to:
- Process and manage your holiday booking
- Send you information about our properties and offers (only if you have opted in)
- Enter you into our annual giveaway draw (if you have signed up)
- Improve our website using anonymised analytics data
- Respond to your enquiries
Legal basis for processing
We process your data under the following legal bases:
- Contract — to fulfil a booking you have made with us
- Consent — for mailing list sign-ups and marketing communications
- Legitimate interests — for website analytics and fraud prevention
Cookies and analytics
We use Google Analytics to understand how visitors use our site. This collects anonymised data including pages visited, time on site, and device type. No personally identifiable information is sent to Google Analytics. You can opt out using the Google Analytics opt-out browser add-on.
Third parties
We share data with the following trusted third parties where necessary:
- Hospitable — our booking and property management platform
- Google Analytics — website analytics (anonymised data only)
- Postmark — transactional email delivery
We do not sell your personal data to any third party.
Data retention
We retain your personal data only for as long as necessary. Booking records are kept for 7 years for legal and accounting purposes. Mailing list data is kept until you unsubscribe. You may request deletion of your data at any time.
Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data
- Object to or restrict processing of your data
- Withdraw consent at any time (for marketing communications)
- Lodge a complaint with the ICO at ico.org.uk
To exercise any of these rights, please contact us at stay@saltburnlets.co.uk.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.